Billing Terms and Conditions
Welcome to Luxurox. These Payment Terms and Conditions outline the terms related to payments, charges, and fees when purchasing from luxurox.com. Please review them carefully before completing your purchase.
1. Total Amount, Pricing, and Fees
We accept payments in U.S. Dollars (USD) only. If you are using an international credit/debit card or e-wallet, your currency will be converted to USD based on the current exchange rate at the time of payment.
Your total payment includes:
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Product Price
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Shipping Fee
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Sales Tax (if applicable)
There are no hidden charges. You will see the full amount before you complete your payment.
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Product Price: Clearly listed on the product page. May vary by size, color, or variant.
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Shipping Fee: Shown during checkout, according to our Shipping Policy.
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Sales Tax: Currently, Luxurox does not charge sales tax, so this will appear as $0 on your receipt.
You may shop as a guest or create an account. Subscribing to promotional emails is free of charge.
2. Payment Methods
We accept secure payments via:
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Visa
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MasterCard
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American Express
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Discover
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PayPal
Please ensure your payment information is accurate to avoid delays or order issues.
3. Order Confirmation
After placing your order, you will receive a confirmation email that includes:
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Summary of purchased items
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Total amount paid
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Shipping address
Please review this email carefully to ensure everything is correct.
4. Billing Information
You are responsible for entering and updating accurate billing and shipping information. If any issues arise, we may contact you for confirmation or correction.
5. Modifying or Cancelling Orders
Orders can be modified or canceled within 24 hours of purchase.
After this window, your order may already be processed or shipped.
If your order has already shipped, please refer to our Return & Refund Policy.
6. Failed Payments
If a payment fails, Luxurox reserves the right to cancel the order. You may try a different payment method or contact our customer support for assistance.
7. Refunds and Returns
Refunds for eligible returns will be issued to your original payment method.
Please allow up to 10 business days for the refund to appear, depending on your bank.
See our full Return & Refund Policy for more details.
8. Disputes and Complaints
If you have any concerns regarding your payment, please contact us directly at support@luxurox.com before initiating a chargeback or dispute.
Unauthorized chargebacks may result in a restriction on future purchases from our store.
9. Contact Information
Luxurox
Address: 3030 W Sam Houston PKWY S Unit 2, Houston, TX 77042-3686, United States
Email: support@luxurox.com
By completing your purchase, you agree to these Payment Terms.
Luxurox reserves the right to update or change these terms at any time. Updates apply only to orders placed after the revised date.