Shipping Policy
Shipping Policy – Luxurox
Thank you for shopping with Luxurox! We are committed to delivering your order safely and on time. Please read our shipping policy below for important information about order processing, shipping rates, and delivery timelines.
1. Order Processing Time
All orders are processed within 3–5 business days. Once your order has been processed, you will receive a confirmation email containing your tracking details.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Method & Flat Rate
We charge a flat shipping fee of $4.99 for all standard orders within the United States.
Some promotions may include free shipping when purchasing multiple items. Final shipping fees, if any, will be displayed at checkout.
Note: This flat rate covers all shipping-related expenses, regardless of the number of items in your order.
3. Estimated Delivery Time
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Standard shipping: Estimated delivery within 7–15 business days from the date of shipment.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance, holidays, or extreme weather conditions.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number to monitor your package’s delivery status.
Please allow up to 5 business days after your purchase for the tracking information to become active.
If you experience any issues, don’t hesitate to reach out to us.
5. Shipping Issues
If your order is delayed, lost, or not delivered within the expected timeframe, please contact us at support@luxurox.com.
In the case of a lost package, we may offer a refund or a replacement (subject to availability and review of the case).
Contact Information
Luxurox
📍 Address: 3030 W Sam Houston PKWY S Unit 2, Houston, TX 77042-3686, United States
📧 Email: support@luxurox.com
🌐 Website: https://luxurox.com