Cancel or Modify Your Order

At Luxurox, we understand that plans can change. If you need to cancel or modify your order, please review our policy below to understand what options are available based on the timing and status of your order.

✅ Within 24 Hours of Payment

If you’ve changed your mind, you may cancel or modify your order within 24 hours of completing your payment.

  • We will process your request promptly.

  • A full refund will be issued if applicable.

  • To make a change, email us at support@luxurox.com with your order number and a detailed description of your request.

❌ After 24 Hours

If more than 24 hours have passed since your payment, your ability to cancel or modify the order will depend on the shipping status:

  • If your order has not yet shipped, we’ll do our best to accommodate your request and provide a full refund if possible.

  • If your order has already shipped, we may not be able to cancel or modify it. However, you may still return the item after delivery by following our Return & Refund Policy.

📩 How to Request a Cancellation or Modification

To cancel or modify your order, please contact us via email:

  • Email: support@luxurox.com

  • Include: Your order number and a clear explanation of your request.

✅ Confirmation & Next Steps

Our support team will:

  • Verify your order status.

  • Inform you if your request qualifies for cancellation or changes.

  • Provide instructions on the next steps.

We are committed to supporting you quickly and efficiently.

Thank you for choosing Luxurox! Your satisfaction is our priority.
For more help, don’t hesitate to contact our support team.